From the preparation until the property handover - this article will lead you through the whole process of your tenant's move-in!
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From the preparation until the property handover - this article will lead you through the whole process of your tenant's move-in!
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It is very important that you do the following before you hand over your flat to a tenant:
Quickly review the rental agreement and tenant's ID card in My Rentals.
We advise landlords only to allow a tenant to move in if he or she has paid the first month’s rent. If you choose to let an unpaid tenant move in, it is at your own risk. See whether the tenant has paid or not in My Rentals.
Flatio guarantees tenants that when they move into a Flatio property, the actual state of the flat will match the photos and description that you included in your property listing. Your property must have all of the required and listed equipment. If the flat does not, in fact, match what you put in your advertisement on Flatio, then the tenant has the right to terminate the contract.
In particular, we recommend checking that the flat has clean towels and bed linen, the Internet works, and all appliances and light bulbs are in working order.
The standard time for the handover is set by the landlord for each property and is always officially stated in the lease. However, it is also possible to agree on an individual time change if necessary.
Please note that if you want to hand over housing on a different day than when the lease starts, you need to create a general amendment to lease agreement (or note the change by opening, modifying, and re-signing the lease agreement).
When you meet your tenant face to face to hand over the property, you must sign the Handover protocol. You can find it in My Rentals.
Print out the protocol, fill it out, and sign it with the tenant.
When handing over the accommodation, record its condition with photos.
Effective immediately, for all reservations created after January 12, 2023, the first rent is sent 48 hours after the move-in date (on the 3rd day after the lease begins).
Please note that for all reservations made before this date, the first rent payment will be sent to the landlord 7 days after the start of the lease.
If you'd like to receive the first rent even sooner, you can ask the tenant to write to our Customer Care team at [email protected] and confirm a "smooth move-in".
This means that the tenant confirms the property is as described in the listing, that there are no major problems with the property, and that they'll stay in the property.
If we receive such a message from the tenant, we'll transfer the first rent to your account on the next business day.