Our Customer Care team is available every day. See what they can and cannot help you with, and learn in what cases they might get in touch with you.
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Our Customer Care team is available every day. See what they can and cannot help you with, and learn in what cases they might get in touch with you.
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Although Flatio is an online service that focuses on independence and the ability to solve everything from your computer, laptop, tablet, or smartphone, we understand that from time to time you may need to share your concerns with someone and get help. Our Customer Care team is ready to help you at [email protected]. Just keep in mind that your request will be resolved by midnight of the next business day.
It may happen that our Customer Care team receives many requests at once and then you get a message that they're busy. We're constantly striving to improve our service (and the team's response time) to keep the number of requests as low as possible, making room for truly urgent situations.