Once you send a reservation request, the landlord is notified that you are interested in his/her offer. From that moment, he/she has 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Why would you waste time on personal apartment tours? Just use our virtual tour, which allows you to visit several flats in a just a few minutes, and you don't even have to leave your house.
We vouch for all our flat offers! If one does not look like it does on our website, you will get your money back and we will arrange compensatory accommodation for you.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, if the owner has already approved your reservation request and you are no longer interested in it, only Flatio customer support can cancel it within 24 hours of approval. After this period, the reservation request can also be canceled by the owner.
Do you have an approved reservation and also a valid contract? In order to cancel your reservation for FREE, contact Flatio customer support well in advance of your contract beginning (the specific time depends on the type of cancellation policy).
1) Excellent location: tram stop around the corner, 5 minutes to the Metro. Supermarket, other shops and restaurants nearby.
2) Balcony.
3) Well-equipped kitchen.
4) Large, comfortable bed.
5) The apartment looks recently renovated.
CONS
To be fair, some of the points below reflect our own experience and have since been fixed (especially 2&3). The owner is reactive and tries to solve the problems, but is doing so from a distance because he does not live in Prague, so everything takes more time.
1) The apartment was found in an unimaginably filthy condition that we had to remedy ourselves (e.g. urine underneath and around the toilet seat, trash in the bin, traces of food in the microwave, in the kitchen drawers, in the fridge and the oven, ashtrays full of cigarettes on the balcony, dust everywhere, mold in the washing machine, dirty laundry in the laundry bin etc.). Certainly the next guests will find it much cleaner than we did.
2) The dishwasher was not working for the first month of our stay.
3) There was a problem with the wireless router resulting in an unstable connection until about 5 days before we left.
4) There is not a single chair in the entire apartment. There is a desk and a single small stool, so you will probably end up eating on the tea-table in the living room.
5) Keep in mind that, as is very common in Prague, there are no blinds. Some obscuring curtains would have been welcome.
6) The check-in was a bit complicated, as the owner was not there and we had to retrieve the keys from the owners of a small shop downstairs who did not understand a word we were saying (the problem was solved by the owner over the phone).
Overall the apartment will work fine for two people, especially if a few details are adressed. It desperately needs someone to take care of it on a more regular basis.
Communication with mike was excellent, we had one small query about the boiler which he sorted out for us within 10 minutes of texting him.
Overall Mike was an excellent host and the only thing that let the apartment down a small bit was the cleanliness of the apartment upon arrival
upon arrival the apartment wasn't properly cleaned, dirty towels still left in the basket, a big pile of dirt just swept under the table outside, all of which we had to clean within the first day.
It was clear that one of the previous tenant must of had a dog because there was loose dog hair in the apartment, down by the radiators and the floor.