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Service fee

Yes I’m recommending Flatio for my friend, good support team! Just need to check the owners more carefully! There are many apartments on the site, but the owners are not getting in touch!

The fees are a bit high.

Service fee is expensive

Awesome communication and response time.

Trochu snížit servisní poplatek

The Flatio platform is very intuitive and easy to navigate. it is like a highly effective "dating app" connecting those who have properties available for lease with those who wish to stay for an extended period. The security of your platform is very good and the transaction was simple. I will highly recommend it to friends and family wishing to stay for extended times abroad.

Easy platform to navigate, everything worked smoothly with zero issues

I’m a fan of Flatio and would use the service again.

Excellent

Great platform, very smooth booking process and clear communication. Everything went perfectly, no complaints at all!

I used Flatio for the first time and I am definitely surprised how good it is. Very fast and polite answers when I needed support. I think I will stop using the platform s I used for so long.

You have good price's, the website is easy to use. There's nothing that comes to my mind to be changed.

I appreciated the security of having a proper contract and the support from the Flatio team. When an overlapping booking issue occurred, they responded promptly, helped coordinate the situation, and made sure it was resolved fairly. That gave me confidence in using the platform. One area for improvement would be preventing overlapping bookings from happening in the first place, as relocating during a stay is inconvenient, even when compensation is provided. Overall, though, I had a positive experience and used Flatio again.

I liked the Flatio experience. It was simple and flexible, not adding a bunch of useless services only tagged on to justify high prices. The platform fee as a percentage of rent is reasonable for short stays and was overall quite affordable (a definite plus compared to some Competitors like Wunderflats for example that charge a flat fee for every rental and therefore are not very competitive for 1-month stays). Overall good experience. But the UI could be a bit prettier 😅

Very seamless and straightforward experience

Finding, securing and arriving were all easy

you could introduce a loyalty system like on booking.com (genius levels - from level 1 (entry level) up to 3 (highest level) with discount of your booking commission for those who reserve, stay there and get good reviews from house owners.

Quite expensive fees. I haven't had any problem with my accommodation, maybe it pays off better whenever you need protection.

I luckily didn't run into any major issues or disputes during my stay, so I didn't need to use any of those services. It was nice to be able to find an affordable and convenient place to stay for 2 months while having some safety against potential scammers, and I was only initially hesitant due to lack of reviews. The messaging system is a bit inconvenient to use compared to WhatsApp or other external platforms, and my communication with my host often veered away from the flatio messaging even before I booked. I was a little confused that I needed to perform the deep cleaning of the apartment before check-out, since I only got notified of this a few days prior. Perhaps I missed something, but it would be nice to have this presented at move-in so it can be discussed with the host. Some nice-to-haves: - some mechanism to show more results if their minimum/maximum stay durations are close. e.g. if I make a booking for 59 days, perhaps show that if I made the booking 60 days then these other options become available. I know that the flexible dates feature is already implemented, but this would be nice to have even if that is disabled. - back button on this form

Skvělý servis, vyšší poplatky.

Excellent service and a very smooth experience from start to finish. The platform is easy to use, communication was clear, and the whole rental process was simple and reliable. I highly recommend Flatio to both landlords and tenants.

en general flatio esta bien, pero es practicamente imposible cerrar una reserva porque nunca estan actualizados los anuncios

Excellent. The service was clear and effective, both for finding the accommodation and for managing our stay. Also stress free thanks to the Stay Protection and Stay Benefits.