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Service charge of £200. Other sites don’t need. Save your money, book elsewhere or directly through an agency.

Ensure that descriptions / pictures / dates & rates are accurate. We got rejected multiple times because the price on the website were wrong. It was extremely difficult. And the host made 0 effort to make another offer that i had to contact Flatio’s customer service. Was very strange for us to try so hard to book something. Also make sure the apartments are up to standard! Cause that was also another reason why we will never recommend flatio or use it again.

I would appreciate if you can give me my money back. I have request open (#170283) for last three weeks and you aren't giving me my money back.

My requests keep getting denied and every time I get denied I have to sign up a new email for the first time discount code. I've gotten denied and after I get denied my coupon also gets denied

Very poor and not tenant friendly.

map filtering is abysmal

I have only had 2 Flatio experiences. One was okay and the other was terrible. Not the best track record. I think you did your best to handle the situation with Maribel, but it wasn't enough. Maribel suggested herself early contract termination and agreed IN WRITING MULTIPLE TIMES TO MULTIPLE PEOPLE (including someone who works for your company) to the agreement, then just went back on her word. Do better to support your customers or you won't have any here soon. I do not recommend this company to anyone and won't be using your services again.

Ten years of data collection is horrifying. Be better.

Out of 5 requests, it was never possible to rent an apartment with your service

my last experience was awful!! if you cancel the apartment for any reason earlier, you will be obliged to return the difference, proportionate to the discount you received when booking. We booked for half a year since we planned to live that long or even longer. But due to certain circumstances, we had to move out earlier, on the 3rd month, and return an additional 18k CZK to the owner. It was quite an unpleasant experience, as the apartment ended up costing about 34 thousand CZK per month or 102,000 CZK for 3 months. Is it worth it? Absolutely not.

A Flatio a szerződésben foglaltak ellenére butaságot javasolt a bérlőnek, és jelenleg is zajlik a vizsgálat, hogy ki hibázott, hiszen a Flatio jóváhagyta, hogy a bérlő ott hagyja a koszos lakást. Szégyen, ez nem szolgáltatás!

Everyone refused my reservations

Deveriam mudar algumas regras que não fazem sentido.

I appreciated Flatio stepped in to recover my deposit from the landlord and were able to deal with it in a timely manner.

The landord cancelled the 3 month agreement without any reason. So on top of looking for another room and paying another service fee, I still had to pay a large of the service fee for which service??? For that fee Flatio should protect us instead of punishing us even more. The landlord should be penalized in this case!

I don't know it. I can't give an NPS score now.

fuck

A Flatio mint ahogy az elmúlt időszakban általában, most sem segített megoldani a problémát. A Flatio csak beszedi a jutalékot és "oldd meg magad ha gondod van a bérlővel". Nagyon sokszor kértem szakmai támogatást a Flatiotól abban, hogy miként lehet a bérlőt meggyőzni arról, hogy ha kap egy lakást tisztán, kitakarítva, akkor a bérleti szerződésben foglaltaknak megfelelően ugyanúgy kell visszaadni, de soha egyetlen támogató választ sem kaptam. Borzasztó minőségű szolgáltatás. A Flatio csak egy szükséges rossz.

No reply about requested apartment

Ich werde es vergessen euch zu vorstellen

You are a great.

Neste momento sinto que estu a ser roubado pela Flatio.

Horrific fees, nothing is received for the fees, plattform is otherwise reliable and functional