Flatio - Monthly rentals with a human touch

Alex P. Host

I kinda stopped using. When I rent longer term, I don't want gaps between my bookings. I should have an option to only rent consecutive blocks to avoid unrentable gaps

23.11.2023 • Paul do Mar

Constantine M. Guest

I have no actual experience with Flatio. After a happy rental experience I’ll be glad to provide a positive score.

22.11.2023 • Málaga

gabor b. Host

telefonos elerhetoseg jo lenne

18.11.2023 • Budapest

Adrienne Z. Guest

need promotions for flats

19.11.2023 • Budapest

Daniel S. Guest

I don’t like the set up with payments as they are. I rented the flat for all of one month and part of the next. I paid rent for the full and then the partial the next month. Due to my working situation, I decided to take another month (same as previous, the whole month and part of the next). The app and code didn’t recognize that I had already paid the partial month and I was asked to pay the full again. When I brought this to their attention, they reduced the rent by their fee amount, which was accommodating, but they still have the problem. They swear there isn’t a problem and didn’t even wish to understand what I was pointing out. They were very nice in the correspondence, but without some review with their development team, I wouldn’t trust the app again.

18.11.2023 • Prague

Andrew P. Host

I still find the bookings process so annoying. People reserve and don't pay, I have to follow up. One flat I have doesn't get bookings - it could be clever to make recommendation to change something about a listing to get it booked based on the data you see e.g. is the price to high?

16.11.2023 • Prague

Ian M. Guest

Both of the recent reservations that I tried to make were rejected because the stays were too short (5 nights in Porto, 7 nights in Lisbon), and the landlords did not know that they had to set the minimum stay length above your default of 5. (You should make the minimum stay a required field during their onboarding!) I have already booked flights, so it's stressful to have rejections like this. I'll still try to use flatio because I love what you're trying to do, but it would be difficult for me to recommend it to others right now as the uncertainty is a big issue.

13.11.2023 • Porto

Tomáš V. Host

uprava ceny najemneho pri sleve pro dlouhodobe ubytovani je po vytvoreni smlouvy dost bolestiva. Viz tickety ktere jsem musel vytvorit aby se upravena cena propsala do Vasich systemu.

07.11.2023 • Prague

Abdalla E. Guest

The service was good, just if I could pay directly in the app without the extra money that would be cool

20.11.2023 • Brno

James B. Guest

Communication is stilted and not complete. With so many apartments that are being reviewed it would be helpful to have complete answers, not anything abbreviated that adds to confusion.

07.11.2023 • Barcelona

Geethashree J. Guest

Response time and clarity. Chasing for a response is not a good feeling a user would want. I still reserved the place with you because I like the property and do not want to miss out on it. But that said, your service with it will add value.

07.11.2023 • Porto

Luis D. Guest

No payment via Mastercard

06.11.2023 • Prague

Alessia D. Guest

It's not that I am dissatisfied. It's just that it is my first experience here and I have not really exploited the platform yet. I will be able to give better feedback, and hopefully for all of us a better rating, after moving in and experiencing the real service. I am just cautious for now.

17.07.2023 • Las Palmas de Gran Canaria

Katalin B. Host

1. Decrease the 15% service charge imposed on rates to tenants. With the 9% commission together, it's the industry's highest 2. Don't block the property calendar in case of a new reservation request until the Tenant hasn't paid. In many cases they don't finish the reservation and our calendar was blocked for 24 hours without any refund

02.11.2023 • Budapest

Conor O. Guest

Flatio should take more care to check out or examine an apartment that is listed on their site. The previous apartment I rented was filthy. Photos alone don’t tell the real story. Also, you charge for days not nights. I rented two places back to back and it resulted in my having to pay for another night to bridge between the two rentals. I found that to be very unsatisfactory

01.11.2023 • Palafrugell

Jon S. Host

Reduce or eliminate the commission charged to the landlord. We are providing you with the product, therefore without us you wouldnt have a business. Charge the commission only to the tenant

01.11.2023 • Lagos

Otakar Z. Guest

This is the only experience I have with Flatio. The compensation for the problems was not adequate. The offered me some voucher for the furture accomodation, but they know that I will not use it anyway.

27.10.2023 • Prague

Abbas M. Guest

Airbnb refunds all the payments, but you don't or give as vouchers!

27.10.2023 • Santo António dos Cavaleiros

Mariia K. Guest

Поддержка работает хорошо, но ждать сутки в критических ситуациях для ответа - очень долго, особенно, если арендодатель просто не выходит на связь или заселяет не туда, а вы все оплатили заранее еще и внесли депозит.

09.10.2023 • Salou

John P. Guest

I don't understand how it works! I am hoping that the owner now gets in touch with me!

26.10.2023 • Lisbon

Alex G. Guest

It's hard to give a rating before I am even able to book an apartment.

22.08.2023 • Lisbon

Tobias F. Guest

the site is a bit slow

22.10.2023 • Valencia

John K. Guest

Insgesamt zu kompliziert, ein langer sehr juristisch anmutender Vertrag, die vollen Kosten sind zu Beginn nicht transparent, erst im letzten Moment des Buchungsvorgangs, die Reinigung des Apartments war nicht inkludiert, was für Feriengäste ein "Must" ist... das geht über andere Plattformen leichter...

18.10.2023 • Cascais

Bori H. Guest

Not pleased at all, the landlord just kept promising things, flatio offered a discount voucher. I would need a refund and much better promises (like finding me another place if my current one is not good enough) to change my mind dabout the company.

24.09.2023 • Budapest

Read all reviews of Flatio from guests and hosts or make your own experience. It's safe and easy.