Flatio - Monthly rentals with a human touch

Logan G. Guest

I just started using th service and dont know how good it is yet. You should have asked me after I have used the service for awhile.

12.01.2023 • Prague

Michał J. Guest

Big service fee

11.01.2023 • Málaga

Karen C. Guest

I was not happy with the extra charge for using our Visa card to pay for our rent. We paid fees for using Flatio and they also charged the landlord commission.

07.01.2023 • Lagos

Dmytro K. Guest

Money for discount were not returned.

15.01.2023 • Prague

Paula B. Guest

Make sure the flats are in excellent condition before they can be rented to someone.

30.12.2022 • Prague

António L. Guest

Apresentar mais oferta

26.12.2022 • Lisbon

Clara M. Guest

Ofrecer más pisos!

29.09.2022 • Prague

Sonia K. Host

Expensive for doing little to nothing. Doesn’t cater to ANY needs the tenants have but just pushes all queries back to the landlord. It has some plus sides but overall would not recommend.

22.12.2022 • Budapest

Pavla P. Guest

Dala jsem průměr, protože zatím ještě nevím jestli jsou tyto služby dobré není špatné

20.12.2022 • Prague

Artem F. Guest

We were very satisfied with Flatio until the move out. Deep cleaning the apartment took us 4 evenings and 1 night. Deep cleaning an apartment requires professional knowledge. Which wipes can be used on which surface? How hard can you rub? Which chemicals are safe to use? This particular flat was recently renovated, so it was given to us in a perfect state. Getting it back to this state (from normal everyday usage) was really tiresome and stressful I'd be happy to use Flatio services in future if the policy changes, e.g. if the price of professional cleaning would be included in the rental price (like in AirBnb). But until that moment I surely wouldn't want to go through deep cleaning once again.

20.12.2022 • Prague

Rajeev K. Guest

Owner does not confirm the stay

15.12.2022 • Porto

Noemie T. Guest

sss

12.12.2022 • Prague

Nancy W. Guest

I don’t know yet

01.12.2022 • Porto

Florian S. Guest

The flatio fees are outrageous and way too high for the service offered by flatio!

30.11.2022 • Lisbon

B Maria M. Host

Dealing with the tenant Mike was very difficult and I was given wrong and conflicting information from Flatio about who ended the tenancy etc which caused even more issues with the guest. we subsequently got a terrible review but Flatio did nothing to resolve or address this and took no accountability for their part in giving us this misinformation and how it impacted our review. The situation could have been resolved with the guest had we been given the correct information from Flatio. I would still like somebody from Flatio to actually phone me (which appears to be very difficult for them to do) to see if anything can be done.

24.11.2022 • Lagos

Abel L. Host

Your communication. Your hidden fees, the price for the guest is not cristal clear.

03.11.2022 • Funchal

Jeremy K. Guest

€300 Cleaning fee seemed excessive, and the spread on top of the actual rent was quite high.

04.11.2022 • Funchal

Nina U. Guest

I have no idea about services at this point

03.11.2022 • Funchal

Paul V. Guest

Flatio does not monitor their listings. Some landlords have not reviewed their listing in over a year. Why list phantom rentals? It makes your platform suspect and ripe for scammers and very hard for the user.

01.10.2021 • Prague

Ally S. Guest

Your customer service sucks honestly I probably won't be using Flatio again. When we had an issue the only response we got was "deal with the landlord" which isn't customer service or helpful at all. If your customer service was better then I would consider using it again. But Faltio made the situation really stressful and wasn't helpful at all.

26.10.2022 • Prague

Miguel M. Host

Poderiam colocar os formulários de handover no formato digital.

24.10.2022 • Lisbon

Michelle B. Guest

It was OK. I don't like that I could not call anyone, had to email back and forth and wait for a response. Even when I did leave a message requesting a call (twice) they called me in the middle of the night (2 a.m.), although I explained that I was on U.S. Pacific time and would answer any time between 6 a.m. and 10 p.m.

01.10.2022 • Lisbon

Benjamin K. Guest

Prices are quite high.

30.09.2022 • Ponta do Sol

Zuzana R. Guest

This survey is too soon. No one is able to provide you real feedback just after they confirm they reservation. There almost no experience there.

27.09.2022 • Prague

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