Service charge of £200. Other sites don’t need. Save your money, book elsewhere or directly through an agency.
23.07.2023•Funchal
Abel L.
Host
Nothing, you give zero support when guest damage the properties.
18.11.2022•Funchal
Abel L.
Host
Nothing, you give zero support when clients damage the properties
18.11.2022•Funchal
Abel L.
Host
To nobody, you don’t give the help bedded when a tenant wreaks the property or are able to listen to anything that we have to say.
18.11.2022•Funchal
Anja H.
Guest
Not sure what exactly the FlatIo service should be. Except for a better rate.
- Expensive service fee is only shown clearly in the last step of the booking process.
- Communication with landlord via FlatIo did not work.
Landlord did not respect the check-in time of 11a.m. (neither responded to messages before), but just stuck to their hotel policy. This was quite a hazzle for me.
- It was not clear for me that it is a smoker's hotel.
- The bad internet connection made working impossible.
IMO these points should be checked and clarified by FlatIo before. Obviously this did not happen. So for me this clearly was a one-time experience. Never again.