The booking fees were a small deterrent that made us second guess if we wanted to book through this platform.
21.08.2026•Porto
Daniel C.
Guest
Very quick assistance
09.08.2026•Porto
Leli B.
Guest
Guaranteed Stay Service
09.08.2026•Porto
Ma Pilar T.
Guest
Recomiendo la plataforma Flatio ya que resulta muy práctica. Además, te acompañan durante todo el proceso.
06.08.2026•Porto
Arturo F.
Guest
Service fee is expensive
05.08.2026•Porto
Carole C.
Guest
Easy platform to navigate, everything worked smoothly with zero issues
03.08.2026•Porto
Samuel S.
Guest
Everything is covered
28.07.2026•Porto
Sean (Xiao Yang) J.
Guest
I have used Flatio quite a few times, no issues with the rented apartments thus far. One thing to note, I find the fees based on length of rent can accumulate quite high. A flat fee based would be better.
19.07.2026•Porto
Jessica K.
Guest
I like that a formal lease contract is provided and that long-term stays even up to a year or more are an option.
The refund process is not good, it requires the guest to be refunded from the host, not Flatio. Additionally the Flatio fees are not presented in a transparent way. I wish there were more reviews for hosts, perhaps an incentive can be offered to guests to provide these
13.07.2026•Porto
Mehdi Y.
Guest
I had a very positive experience with Flatio. The platform was easy to use, the booking process was clear, and all the important information was available from the beginning. Communication was smooth, and I felt secure throughout the rental process.
What pleased me the most was the simplicity of the platform, the clear rental conditions, and the fact that everything could be managed online without unnecessary complications. Flatio made it easy to find suitable accommodation and communicate with the host.
Overall, I am very satisfied with the service and would definitely recommend Flatio to my friends. One small improvement could be to make customer support responses even faster during busy periods, but my overall experience was excellent.
11.07.2026•Porto
Michael N.
Guest
All perfect.
07.07.2026•Porto
Eleana S.
Guest
Ne careful to choose flats with many different comments to make sure it’s a real flat and not a scam. But once that is secure, Flatio is great!
03.07.2026•Porto
Jae Joon H.
Guest
First time using this platform but found it reliable.
27.06.2026•Porto
Tamara Santos D.
Guest
Ta tudo perfeito local senhorio muito prestativo casa excelente
27.05.2026•Porto
Judite S.
Guest
It’s very easy and straightforward, highly recommend!
21.06.2026•Porto
Belen L.
Guest
Muy profesionales, rápidos y sobre todo mucha tranqiuilidad.
26.05.2026•Porto
Radek P.
Guest
Good service, transparent agreement, clear rental rules.
23.06.2026•Vila do Conde
Julia I.
Guest
Provision is quite high but Flatio helped us a lot
17.06.2026•Porto
Patrick K.
Guest
Flatio has been very responsive to contractual questions / changes needed.
15.06.2026•Porto
Ricardo G.
Guest
Nice, fast, good prices.
17.06.2026•Porto
Bowen Z.
Guest
Very good customer service experience. I had a phone call with a representative on billing and no wait time and resolved my issue immediately
06.06.2026•Porto
James Anthony C.
Guest
Can't think of anything at the moment.
I have used flatio before, and found it excellent.