Flatio, Porto - Monthly rentals with a human touch

Milda M. Guest

Fast and helpful CS-team, but too complicated booking procedure compared to other booking services.

03.12.2025 • Porto

Parthiban S. Guest

Support took extremely long time and way too many communications to make them take action

18.10.2025 • Porto

Pedro M. Host

Continuo a aguardar o pagamento do remanescente do contrato = 139€...

10.09.2025 • Porto

Pedro V. Host

The platform makes it easy to find tenants, which is a great advantage. However, the rent pricing system needs significant improvement. There are noticeable discrepancies in monthly rates, even for months with the same number of days. The amount we set for a given month often differs from the final value shown in the contract, which can cause confusion for both landlords and tenants. Additionally, the lack of a mobile app for iOS and Android limits accessibility and ease of use for all users. A dedicated app would greatly enhance the overall experience.

04.07.2025 • Vila Nova de Gaia

Arseniy I. Guest

One suggestion for improvement: it would be great if Flatio could support Georgian bank cards. Currently, this creates unnecessary difficulties for users from Georgia, and it would really help if this issue could be addressed.

22.06.2025 • Porto

Ricardo C. Host

Faltam funcionalidades na plataforma, tais como permitir apresentar preço diferente de acordo com o número de hóspedes

27.04.2025 • Espinho

Moritz H. Guest

koko

24.01.2025 • Porto

Christoph R. Guest

Got rejected for no reason

12.10.2024 • Porto

Mário V. Guest

Satisfeito neste primeiro contacto

17.08.2024 • Porto

Holly B. Guest

I was saitisfied and pressed 10, but then it wouldn't allow me to move onto the next page.

01.06.2024 • Porto

Karin R. Guest

I have not even really used Flatio yet. Stop asking for feedback at the very beginning.

13.06.2024 • Porto

Nicolai C. Guest

Flatio has a great support team, but the interface could be more intuitive and could have more features to decrease the load on the support team

31.05.2024 • Matosinhos

Dmitrii B. Guest

The site is very unstable, each operation has to be repeated several times.

30.05.2024 • Porto

Antony S. Guest

Ill describe better once I actually have a chance to rent properties

26.03.2024 • Vila Nova de Gaia

Rafael M. Guest

I'm satisfyed but its my first time, so we'll see....

24.03.2024 • Porto

Edward T. Guest

I have not experienced any of your services yet so I am not going to give you a recommendation yet

22.02.2024 • Porto

Leon K. Guest

No idea if I want to recommend you yet. Attempting my first booking now.

04.02.2024 • Porto

Ian M. Guest

Both of the recent reservations that I tried to make were rejected because the stays were too short (5 nights in Porto, 7 nights in Lisbon), and the landlords did not know that they had to set the minimum stay length above your default of 5. (You should make the minimum stay a required field during their onboarding!) I have already booked flights, so it's stressful to have rejections like this. I'll still try to use flatio because I love what you're trying to do, but it would be difficult for me to recommend it to others right now as the uncertainty is a big issue.

13.11.2023 • Porto

Geethashree J. Guest

Response time and clarity. Chasing for a response is not a good feeling a user would want. I still reserved the place with you because I like the property and do not want to miss out on it. But that said, your service with it will add value.

07.11.2023 • Porto