Book a flat anywhere in the world soon and the next 5-star review might be yours.

The flat itself was OK ; it’s quite spacious and relatively new. The bathroom is nice and everything works very well. The huge problem we had was that the flat was filthy when we arrived. Everything was very dusty, there was hair lying about everywhere, and the floor was greasy and sticky. Even after a thorough clean using a steam cleaner, we couldn’t get rid of that feeling on the floor. The worst part was the smell in the flat. We had to clean the inside of the host’s cupboard, which was greasy and yellow; that helped a bit, but if you don’t air the place out for a day, the foul smell comes back. We were very disappointed on arrival and received only a small financial compensation from Chill Hills (the property manager), which wasn’t worth the effort we put in to keep the place reasonably clean. What’s more, the advert stated that there was a free parking space a one-minute walk away, but we were surprised to find, upon arrival after a 13-hour drive, that this was no longer the case. Parking spaces in the neighbourhood have become chargeable at night on weekdays. Fortunately, we were able to find a solution using our business parking permit. However, we still had to pay for parking on a few occasions. Despite the fact that this error was reported to the agency back in May, I can see that the parking facility is still listed in the advert. The bed sheets provided were dirty and the wrong size; we had to buy some in a hurry when we arrived so we could sleep. Afterwards, there were several communication issues with the Chill Hills team; no one was there to meet us when we arrived at the flat or when we left, and we never managed to get in touch with them – we just left the keys in the flat and that was that. In conclusion, the flat itself was fine, but we kept finding disgusting things in it for weeks on end – the shower drain was blocked, a wardrobe was mouldy… It has great potential, but the management and cleanliness need to improve significantly.

Pedro was polite and responsive throughout the stay. The apartment is spacious and well-located, with a nice terrace. However, I want to be honest for the sake of future guests: the aircraft noise is much more significant than the listing suggests. Planes pass every 3–4 minutes throughout the entire day, and the noise is clearly audible indoors even with all windows fully closed. I stayed for a month (July) and did not adjust to it. Also, when I raised these concerns, the platform support did not handle it well.

I The kitchen and living areas are very spacious and clean. The kitchen is moderately well equipped but sharper knives are needed for cooking. There is a TV but no remote to use it. There is air conditioning but the remote control was removed by the owner in February so there is no way to heat the living space. There are wall heaters in the rooms that do not function. I saw many times the cleaners put the sheets and towels through a mini-wash in the kitchen, which is not up to industry standards for hygiene.

It is a basic apartment with basic furnishings and appliances. The microwave/min oven was too dirty to use.

Great hosts but the studio needs some maintenance work…

I spent almost a year in this accommodation. I had many bad surprises and the accommodation isn't in the best shape. It is indeed well-located near the university; however, it is not worth the price listed on Flatio. Furthermore, the landlord agreed to compensate for the two months that I didn't had wifi in the apartment and nothing had been done .... So I do not recommend this accommodation.

We had several issues with the apartment related to cleanliness, maintenance and the availability of advertised amenities such as the pool. The host was responsive but ultimately the resolution required mediation via Flatio. Future guests should double check pool availability for their specific dates before booking as there are restrictions that are not made clear when booking. HOST'S REPLY: We appreciate the tenants review. The only issue during his stay was the temporary unavailability of the shared community swimming pool for part of his stay. This was due to an exceptional maintenance issue before the official opening of the swimming pool season in Valencia and was not the result of any permanent or undisclosed restriction. The pool was fully operational from the official opening of the season, and the guest was able to use it for the remainder of his stay. Although we were under no obligation to provide any compensation, we offered a refund to show our goodwill. The statement that “the resolution required mediation via Flatio” does not fully reflect the course of events. Flatio became involved only after an excessive compensation request was made by the tenant. Prior to that, we had proposed a goodwill refund on several occasions which was rejected and only accepted after Flatio involvement. The final refund provided was exactly the same amount as our original offer. Finally, we would like to clarify that there were no cleanliness issues with the apartment. The goodwill refund related solely to the temporary unavailability of the shared community pool for part of his stay. While we regret that the pool was temporarily unavailable for part of his stay, we believe the overall rating does not fairly reflect the quality of the apartment or our efforts to resolve the matter in good faith.

.

The apartment was fine, although there were dishes left in the sink and in the kitchen when I arrived I ended up doing. The host was one of the worst experiences I've ever had. He was entirely unreasonable, rude not fit to be on a position of hosting on this platform. Despite having a contract in place, he told me I had to leave within 3 days because we didn't have any chemistry - which is a ridiculous condition to terminate a lease and against the terms. I left anyway, because I didn't want to be around the negative energy. I left everything in better condition that it was when I moved in. Yet he still failed to pay me back what was owed. I ended up having to get flatio to reimburse me directly after 2+ weeks. Absolutely a nightmare, wouldn't recommend renting through him for anyone.

The apartment itself and the location are excellent—it's a quiet neighborhood. However, there are a few drawbacks: ​The refrigerator wasn’t working. Since I stayed alone, I just ate out, but I still believe a fridge is an absolute necessity. In response to my requests, the landlord sent a technician. The technician mentioned he was already aware of the problem from a previous visit and stated that the fridge simply needs to be replaced. He said he would inform the landlord, but that was the end of it—the issue was never resolved. ​The internet is weak and constantly disconnects. I relied on my mobile data, but if you work from home, this is definitely a dealbreaker. ​Overall, the apartment is suitable for a short trip to Gdańsk due to its wonderful location in a quiet area. However, if you are a digital nomad looking to rent for a month or so, you should skip this place. ​P.S. At the beginning of each month, they change the code on the entrance door without warning you. This was another "pleasant" surprise when I couldn't get inside the apartment in the evening. P.P.S. The host doesn't use WhatsApp, so you have to call a Polish phone number and wait a long time for anyone to answer.

Eine sehr gute Unterkunft in guter Lage. Da aber die Küchenausstattung sehr mangelhaft ist, kann ich diese Unterkunft nur mit befriedigend bewerten.

The place have a good location, but it was very dirty and the second floor its too low. Not what we expected. We also have some trouble to comunicate with the host prior the arrival.

Would love to have given a higher rating, but sadly we had a few issues when moving in. Firstly, the bathrooms were still dirty, with stains and nail clippings on the floor. We also had a mould problem in our cupboard that wasn’t resolved in the 6 weeks of our stay; this meant we couldn’t use our master bedroom cupboard. Although they did send cleaners to clean the bathrooms, nothing was done about the mould.

Neměli jsme tam ani varnou konvici což je základ dnes . Jinak vše dobrý

Very bad experience. Takes ages for her to fix anything during my stay, for me last 4 weeks with her, there’s no hot water in the flat.

The studio was decent for the price point. When I first moved in, the internet was not working, though it was resolved two days later. However, the air conditioning unit was very dirty, so I chose not to turn it on during my entire stay; instead, I just opened the window when the room needed to cool down. Beyond that, the stay was okay until building staff left garbage bags directly at my door. When I went to the reception to ask about it, the staff were rude and unfriendly.

Overall price/value of the apartment is low in my opinion. Despite stated in the ad, the entry to the apartment is not truly independent as owners use for passing to hang clothes in the patio. There is no door in the kitchen, so it is open towards the entry door and it is in a common space with owner's kitchen (separated with a slide door), therefore you would hear everything from their side. When I pointed this out politely (with some simple fix, like a curtain for the kitchen) owner became defensive and quite passive agressive. I believe there must be a cultural difference regarding expectations (e.g. for independent entry). The entry door leads to a small elevator in the patio, unfortunately it went wrong twice during my stay, so could not use this door (no connection to stairs), and was obliged to ask to be let out and in through the owner's flat for 2 weeks, very uncomfortable. The flat is on the first floor and looking to a small, closed patio floor, therefore very dark. Some things are only for decor in the flat (standing lamp, a fridge, the piano). However, if you do not spend much time in the flat, it could be ok and probably during summer heat the patio darkness might be even good. Note that this apartment is indeed within a big apartment in a big block house on first floor.

The property had some positive aspects, but overall it didn’t quite match the description of a “cozy and relaxing atmosphere.” During my stay, I found the environment to be noisier than expected, which made it difficult to fully unwind. Additionally, the level of cleanliness could be improved, as a few areas did not meet the standards I was hoping for. That said, the location and basic amenities were adequate, and with a bit more attention to noise control and cleaning, the experience could be significantly better. I hope this feedback is helpful for future improvements.

Nice people to deal with. There when you need them. When the winter was as cold as it was a back heater is necessary.

Dobré

​The studio is a garden annex attached to a main house in a residential area of Cascais. While the garden is pleasant and the host provided a welcome package, several significant issues regarding privacy, utility monitoring, and environmental noise impacted the stay: ​Privacy & Personal Property: This is a shared-property suite with very thin walls where noise carries easily. During a "light cleaning," a housekeeper went through closed cupboards and discarded a bag containing my original travel and tax documents. Although I eventually recovered them from the trash, they were not there initially and only reappeared later, which was highly distressing. ​Atmosphere & Surveillance: The unit contains fixtures, such as a highly reflective wide-angle lightbulb in the kitchen, that contribute to a constant feeling of being watched. ​Utility & Internet Consistency: While the hot water worked normally on day one, it was strictly limited to approximately 10-minute intervals for the remainder of the stay. Additionally, despite no reported local outages, the Wi-Fi failed entirely during my final week, requiring the use of a VPN for security and a personal pocket Wi-Fi for work. ​Constant Noise: The noise level was overwhelming from early morning until 1:00 AM, including barking dogs, heavy construction, loud engines, and persistent poultry sounds at dawn. I had to rely on noise-canceling headphones throughout the day to sleep or meet work deadlines. ​Kitchen & Facilities: The unit has limited food storage (mini-fridge) and a toaster oven rather than a full oven. The cooktop is extremely sensitive to moisture and shuts off frequently during meal prep. The shower also floods the bathroom floor easily, requiring constant maintenance to manage humidity. ​Summary: This space may work for a short-term solo traveler, but I would not recommend it for those who prioritize a truly private, unmonitored environment or a quiet space for professional work.

The common spaces and kitchen were decent, there were no major problems. The induction stove and the oven works very well, there is plenty of cupboard space and fridge space and I always felt comfortable using them. The toilets were also okay, there was always hot water although I would have loved some shared hand towels that would be changed every few days in the bathrooms. The main problem with this accommodation was with the room we were in, which was the worst room by far in the coliving. Something we noticed immediately when coming in the room: horrible mold and rotten moistrure smell, like when leaving washed clothes in the washer for days. Realised the smell is coming from the wardrobe, making it unusable. Horrible unlivable smell. We tried cleaning it ourselves a few times with bleach and different solutions, airing it out with a fan, and we complained to the host, they cleaned it as well but nothing fixed the smell. In the end we just kept it closed and far away from us. We lived from our suitcase for the whole stay. The room needs a new wardrobe and drawers. The chairs in the room were also incredibly dirty, maybe even moldy, we covered them with t-shirts and sat on them that way, since they were disgusting. They are also very uncomfortable for working. This is not the case for the other rooms, they have good working chairs and desks, but this room in particular had unusable chairs. There is no sunlight in the room anyway, so we spent most of the time working in the common areas. We just used the room for sleeping. Overall the common areas are okay-ish, maybe the cleaning team can do a bit better and deep-clean more often, and some of the other rooms are very nice. Unfortunately the room we were in is the worst and it definitely needs an upgrade to the chairs and wardrobe. There is virtually zero sunlight in the room, but it says that in the description.

AVOID THIS HOST AT ALL COST Accommodation was actually great, I stayed for my Erasmus, 4 months total. In the beginning everything went smoothly, good communication. But later, I learned that the host was applying unlawful control of my privacy, deducting whether people came to my flat to sleep or not and asked for extra unjistified charges. Without talking about the fact he charged me for every furniture. This made me feel unsafe in this accomodation, while still paying a fair price. I was in my contractual right to shorten my stay, but the host didn’t accept it and took it badly. After that he took everything I tried to communicate personnaly or badly and decided not to answer anymore. I had to contact flatio and communicate trough them only to get somme assistance. At the end he didn’t want to reimburse anything, flatio had to reimburse me and take actions with the owner. The flat per se is good, flatio’s service is good. But avoid this host at any cost.

Although the apartment was nice, communication with the Landlord was incredibly hard