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Tatiana G.
December 2024
Tatiana stayed 5 months in Vila do Conde
Не советую!!!
Nicholas L.
December 2024
Nicholas stayed month in Lagos
Because it was Autumn we found the apartment was always cold and damp and clothes smelt of the damp and after the two months even mould was forming on clothes and shoes.
Being on the ground floor the entrance door to the apartments was always very noisy which also spoilt our experience.
The positive aspects were it was convenient to getting to the beaches and old town.
The Wi-Fi worked very well.
The interaction with the key holder Isabel was very good.
I would not recommend this apartment in the Autumn/Winter and the noise from the entrance and the neighbours spoilt our experience and that is why we left earlier than originally planned.
Christopher L.
November 2024
Christopher stayed 3 months in Prague
Jakub was the most unpleasant host. Everything was fine besides the cheap build of the apartment. On check-out, there were a few minor issues which he tried to charge me €3,000.00+ for - basically tried to steal from me. On top of that, I was notified from another tenant that the neighboring apartment had a bedbug infestation. I was extremely worried during my entire stay that it would spread to the unit I was staying in. Do yourself a favor and do not stay here.

HOST'S REPLY:
Christopher did not vacate the apartment properly. He left some of his belongings behind, failed to clean it before leaving, broke my vacuum cleaner and drying rack, and caused stains and damage to the walls and curtains.
Cleaning and repairing the apartment after he left cost me more than CZK 25,000. Additionally, I had to cancel the new tenant who was supposed to rent the apartment after him.
There was never any issue with bedbugs in the apartment. The interior was designed by an architect, and most of the furniture and equipment were custom-made.
John & Gail H.
November 2024
John & Gail stayed month in Lisbon
Pros
This rental unit have an amazing waterfront view
Beautiful sunsets and sunrise
relatively close to the Lisbon tourists' attractions approx
40 mins walk, Bodegas close by.
Host brought a coffee expresso machine and some pods we appreciated this very much

Luisa was very helpful and respectful, she is a very hardworking woman, Luisa was the only person to apologize to us for having such a terrible experience staying at this rental.

Cons
We are seeking a full refund for our stay as we should not be harassed and bullied by the residents in this building and disrespected by the Hosts, except Lucia.

Upon checking into this rental, we were threatened by several of the residents with calling the police on us, because we simply turned on the AC as it was very hot in the apartment.

These residents claimed that the AC was installed illegally and illegally placed. The police came after several days of being in this apartment, however we were not at the apartment.

It was very traumatizing for us to experience this type of hostility by the residents and to make matters worse, we contacted the Hosts managing the rental and they did not respond immediately, when they came over John visited first, he gives us some bs explanation for this issue and left.

We were threatened again this time the residents in this neighborhood stating that we would be removed by the police, this felt like discrimination and extreme hostile bias.

This hostile experience at this rental ruined our entire vacation
John and Antonio came finally and pretty much lectured us on why they did not come by immediately, John was very disrespectful to my wife telling her ohhh you would worry about a storm as well, completely dismissive and sexist attitude and behavior towards my wife Gail. We did not appreciate John rude and disrespectful attitude towards women especially and also to his guests.

John needs to learn how to be respectful to women and all of his guests. Antonio needs to be more hospitable towards his guests especially when checking them into their rentals.

Bathroom smells like sewer all the time, no p- trap and no toilet seat cover in this toilet, we spent most of our time cleaning and trying to get rid of the sewage smell coming from this bathroom.

The drapery kept coming off the hooks and it was too high for us to put it back on the hooks.

lots of sex noises coming from the apartments late into the night
and all hours of the day and night bring headphones for sure.

Garbage spewed outside in front of the building at all times, it also smells really bad, we had to close the windows during the day and night to prevent the awful smell from entering this rental unit as it is on the second floor.

Clothing line outside is rusted and ruined our clothing
especially the whites

Smoke fills the apartment from the smokers in the building, my wife gets migraines, so it was very difficult for her.

it's also not the friendliest neighborhood, even when you are supporting the businesses.

please note that this neighborhood is not scenic at all, just lots of buildings and it is also very hilly, if you have mobility issues, this rental will not work for you. If you are sensitive to noises and smells this rental will not work for you either.

professional tips for the owner of this rental.
Please add a large rug in the living room and bedroom
Please add quality throws and towels for your guests
Change drapery so that iy does not fall off the hooks
Please address the sewer smell coming from the bathroom

Respectfully

John & Gail

Bálint K.
November 2024
Bálint stayed 15 days in Budapest
So the main issue was the fridge was not working and couldnt use the kitchen. I told the problem but noone cared about it.
Shehzad A.
October 2024
Shehzad stayed 19 days in Santo Estevão
I stayed there with family one kid and two adults.The house is not T1 or T2 it is actually t0 which was tried converted in t2. The rooms has no door as there are very tiny rooms no space for doors additionally there is no door to toilet even. I had very bad experience. Not recommended for family but yes for only for one person. You can go there if you have car because it is village area no uber or bolt works there.
Talal R.
October 2024
Talal stayed 14 days in Lisbon
This is a ground floor single-sided apartment that has all its windows and a glass door facing a shared enclosed outdoor space which is its only means of ventilation.

Two active car dealer garages form the remaining three sides of the outdoor space and have numerous windows opening onto it. Oil and exhaust fumes can be smelled in the enclosed space. There is also little privacy since the garage windows directly face the apartment, there are no curtains and the glass door does not have an exterior shutter.

The only way to access the shared outdoor space from the building is through this apartment.

The apartment has an alarm system with a detector in the living room pointing towards the glass door. The ad's photos of the living area are old and do not show it.

There is a locked space in the apartment the host uses as private storage. The ad's old photos show this space open to the living room.

We did not stay in the apartment.
Eric T.
October 2024
Eric stayed 2 months in Warsaw
Total local of communication from landlord.
Apartment was dirty and covered in dog hair.
Curtains in the living room had been ripped off and shoved into a closet, therefore there were no curtains.
Apartment is lacking in cooking implants and what is there is mostly broken.
Essentially no bedding is provided and what is there is inadequate.
Not the landlords fault, but the upstairs neighbour is very noisy making it difficult to sleep.
The apartment is run down and it feels that landlords don’t care and are just trying to make money.
I feel it is far too expensive for what you get.
I do not recommend this apartment or landlord.
Neema A.
September 2024
Neema stayed 20 days in Vienna
The owner is very unkind
Former guest
September 2024
Former guest stayed month in Budapest
Casa Carlotta is an old apartment located near one of the most touristic streets in Budapest. I would not recommend the apartment for a stay longer than a couple of days. Of course this is only my experience, but I did not like it at all. It is full of the owners stuff, everywhere, very overwhelming. There is even a drawer full of opened alcoholic drinks. There were lots of food packages opened, as well as opened cooking ingredients and stuff in the fridge. Some appliances, like the microwave, were dirty. Despite the good natural lighting, the artificial lighting is very poor and generates a desolate image. The building itself is old, you should know it is a 3rd floor without an elevator. In addition, the floor is uneven, crooks, and it has steps between the rooms. I must say the owner was welcoming when I arrived and available when I needed to contact her. This is my experience here.
Marcel S.
September 2024
Marcel stayed 8 days in Prague
Jedním slovem, zklamání. Byt není vhodný k bydlení rodiny s malým dítětem. Co jsme našli byla nečistota a vrstvy prachu v ložnici pod postelí, v obývacím pokoji a v kuchyni, v rozích a za nábytkem. Náznaky plísně na stěně v kuchyni. Pavučiny ve všech místnostech. Doporučuji se vyhnout tomuto ubytování.
Adilkhan O.
September 2024
Adilkhan stayed 16 days in Prague
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Jessica P.
September 2024
Jessica stayed 2 months in Aroeira
I stayed in this accomodation for over two months, and do not recommend it for long-term stays. It's not suitable for working from home and the facilities aren't adequate for the number of quests the house can accomodate. It's noisy and not very comfortable, mainly because all the spaces are barely furnished and echo badly – you can hear sounds from the kitchen even when you're in the bedroom with the door closed, and that's on a different floor. When other guests were behaving inappropriately (which happened too often while I was there), the landlord told me that it wasn't their responsibility to resolve, and so the living situation was regularly quite uncomfortable to be in. The common spaces, including the bathrooms, were also not also not stocked and maintained well; though a cleaner did come, it was irregular and not always after a guest left. For me this wasn't a positive experience, but I think it would be different if it was a short-term stay. Though the distance times on the listing aren't accurate, there is a nice beach just a bus ride away, and it would be a good place for a holiday.
Astrid Micaela M.
September 2024
Astrid Micaela stayed 11 days in Prague
The landlord never responds to messages, we never met in person, instead I met her "ex husband" who warned us that our roommate can sometimes be "weird and strange". Turns out the apartment was filthy, this roommate walked around half naked, constantly brought strangers to the flat and one time he got on a physical altercation with someone. I had to vacate the flat earlier than my move out date because it is too dangerous. The landlord never gave me a response regarding this issue. This flat is not safe or suitable for someone, especially young women.
Ilaria T.
September 2024
Ilaria stayed 4 days in Warsaw
It was the worst experience I have ever had. Not only the induction was not working and I had to leave my apartment and to terminate the contract before the term, but I also still haven’t received my reimbursement (that the landord has to pay according to the contract signed through the platform Flatio). The landord does not reply and I still don’t know if I will have my money back, after I had to pay for another accomodation since the kitchen’s apartement could not be used.
Anastasia P.
September 2024
Anastasia stayed 2 months in Valencia
Good day
Finally, our hands stopped shaking and we can write a review about “this apartment”.
We can confidently say that this was the worst experience in our lives.
A little background. We paid 2,200 euros per month for an apartment of 90 square meters. The price is high, but the area is also quite large. It turned out that the area was only 60 square meters, to which we were told that they had simply made a mistake. One and a half times? This is not a mistake, it is a lie. This point was extremely important for us, since we have two people working from home, and we needed this space.
Further. At the time of our stay in the apartment, the neighboring one was being renovated. Every day, even on weekends, there was noise from hammers and a drill. Sometimes at 7 am. Once, workers came to us and stayed with us for an hour, since they needed access to the premises from our apartment. Imagine, we could not go to the sea for an hour, because workers from another apartment were repairing something at our place. It is impossible to talk to them, they do not understand English, and we do not understand Spanish. We wrote to the owners that this is unacceptable and we were assured that it will not happen again. This happened regularly, but we did not open the door.
Maybe because of the renovation, or maybe not, but the apartment constantly stank of sewage. Your vacation will be of very dubious quality if you live with a constant toilet smell.
Cockroaches!!! There are many of them in this apartment, a lot of them. Once we woke up with a cockroach sitting on our face!
Towards the end of our stay, the hot water was turned off, a little later the electricity. The last day of our stay was without water, without electricity and dozens of cockroaches.
After this, you forget that the apartment is disgusting anyway. There is no soundproofing (you can hear the neighbors snoring), although there are two bedrooms, one is in common access without walls. And the second one in the room without air conditioning and there is nothing to breathe there, upon arrival we were waiting for a mountain of dirty dishes (probably the previous tenants tried to escape from there as quickly as possible)
We asked for compensation of 300 euros per month (which is more than modest, since we were simultaneously renting another apartment for 400 euros cheaper and it was excellent), but they stopped talking to us.

Well, now, dear owners and flatio, expect a lawsuit. We have all the correspondence, as well as video evidence of the whole nightmare with which we had to live. We also filmed the perfect state of the apartment, in which we left everything and washed all the dishes without hot water and electricity.
I strongly recommend that potential clients of this “housing” change their minds. Even for 60 square meters (I hope they have enough conscience to fix the area) and even after the renovation is completed, even at a reduced price, it is not worth it. This is a scam and we are ready to provide evidence of these words
Jonathan C.
August 2024
Jonathan stayed 4 days in Lisbon
**Location:**
Martim Moniz is an extremely central but very working-class neighborhood. Be prepared for a lively atmosphere, with streets that are unfortunately dirty, smelly, and noisy. The area is active at night, with noticeable drug trafficking, which might be unsettling for some. Additionally, the noise from intoxicated individuals, late-night trash collection, and children playing soccer all day can be disruptive.


**The Flat:**
The apartment itself was adequate, though we encountered several issues during our stay. These included well-worn towels, the presence of ants and silverfish, a broken TV screen, a missing HDMI cable, a leaking shower, and mold in the shower seals. Fortunately, the landlady was quick to address most of these issues within 48 hours. Despite these prompt repairs, the overall comfort was still impacted by the problems we faced.


**The Landlady:**
The saving grace of our stay was the landlady. She was responsive, helpful, and accommodating throughout our time there. When we decided to shorten our stay due to the issues mentioned, she graciously agreed to a partial refund. Her goodwill suggests that many of these problems might be resolved by now.


**Overall Experience:**
Our experience was unfortunate, particularly during the peak season, but given the responsiveness of the landlady, we hope that future guests will have a more pleasant stay.
Maksym H.
August 2024
Maksym stayed 10 days in Warsaw
The internet in the apartment is 2 Mbit/second download, and 0.8 - 1.4 Mbit/second upload. You should consider this before renting. I have contacted the owner about this matter, but haven't received help at all.

Therefore, the neighbourhood is nice. Huge forest nearby to walk. But I would probably recommend to have a car. The apartment itself is without separate rooms. So you have beds inside of the hall.
Although, the bathroom is huge.
Thomas M.
August 2024
Thomas stayed month in Charneca de Caparica
The score kind of says it all
Trevor H.
August 2024
Trevor stayed 3 months in Prague
Amazing location and very cool old building and apartment. Unfortunately those are the only good things we can say. The place is very poorly furnished including stains, cigarette burns, broken furniture, and general poor upkeep. Communication with the landlord was also poor, especially when dealing with these simple to fix issues. The potential for this place is amazing, but it falls short due to these issues. It’s a shame, because we couldn't get enough of the amazing area.
Andrei A.
July 2024
Andrei stayed 2 months in Prague
I rented the unit for just over two months and had to live in a construction zone for approximately 5 weeks. The roof construction was ongoing even during my move out date with no sign of the project ending any time soon. Imagine waking up every morning at 0700 to chainsaws, skill saws, hammering and other machinery. No forewarning from the landlord and they eventually admitted this project was addressed at a meeting between the owners; but they were not present for the meeting. I was also never given a timeline as to when the construction would end.
I reached out to Flatio regarding the issue and they agreed I should receive some sort of compensation for the unacceptable living conditions provided. Although the work was ongoing during bylaw regulated working hours, I did not pay to live in a construction zone. The only resolution provided by the landlord was for me to terminate my lease early and they took no consideration to my suggestion. Their actions towards this issue show a lack of responsibility and disregard for their guests.
I could not take time off work, pack up, move all my belongings during peak tourist season where prices are exorbitant and options are limited. My hands were tied financially.
To summarize: the landlord either withheld information regarding the project or are not responsible enough to know what is being planned at their property. They would have rather eliminated the problem on their end and doubled it on mine than to provide a simple courtesy. Their actions are a direct reflection of their disregard and I would NOT recommend you rent this space. Construction is still ongoing and will be for the foreseeable future.

P.S. The landlord was shocked to see what the construction looked during move out. Now imagine paying to live there.
Peter B.
July 2024
Peter stayed 8 days in Prague
I have used Air BnB a fair bit. This was my first experience with Flatio. They were great to deal with because of the situation I will describe. On initial check in, the place was an absolute mess. There were clothes piled in the living room and food left out on the counter. I stayed the first night - too late to get a new place, and in the morning I emailed Flatio. Fast response and they got in touch with the landlord. She asked why I didn’t ask her directly about things, but how does one go about telling someone that the place is an utter shambles 10 minutes after meeting them? It’s very awkward. At any rate, she cleaned it up partially that day and I thought that I would tough it out for the next week. It didn’t last a day, and was back to being a mess. Dirt, actual dirt in the bathtub and on the bathroom floor.
She was sleeping there as well but on the couch. When I booked it,
I thought it was a shared accommodation with separate rooms. No. You get the bedroom and she sleeps on the couch. The dog (mentioned in the ad) migrates to wherever it would like to be.
I couldn’t handle it so I got an Air BnB and left. I emailed Flatio again and they got back via email and WhatsApp. Since I elected to stay (initially after the partial cleanup) they paid her out. They explained it all to me. I forgot- she asked me right away about payment. I didn’t know the Flatio system so initially they hold payment until you are checked in and satisfied. After the partial cleaning I emailed again and they gave her the payment.
Never again. This was a learning experience for me. I feel bad for her situation but on her end of things, she is to provide a clean accommodation.
That never happened. In good conscience, I cannot recommend this place.
Tuva N.
July 2024
Tuva stayed 6 months in Prague
The flat has a very nice location, in a vibrant neighbourhood with close proximity to a beautiful park. The apartment covers basic needs, but is old, and has a small and impractical kitchen without an oven for cooking.
Inès T.
July 2024
Inès stayed 2 months in Prague
I have nothing to say about the owner, she has been very nice during my entire three-month stay, and the place is inexpensive for Prague. However, the flat itself has some hidden aspects that are important to mention. It's not bad: the room is very nice, and the living room and kitchen are okay, but there are some issues worth noting.

Firstly, during my stay, there was a problem with hot water because when someone in the building was using hot water, I couldn't use mine. Secondly, sometimes people who do not live in the shared flat come over to cook or to use the sofa... They are not bad people, but it's always surprising to see strangers in our flat.

Overall, my stay was okay, but I think these points are relevant, and people should know about them before coming. I'm sure these issues can be resolved and the situation can improve in the future, but for now, this is how it is. Thank you for your understanding.
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