Book a flat anywhere in the world soon and the next 5-star review might be yours.
Po prvé. Byt sa nenachádza na inzerovanej lokácii. Majitelia iba využili bug v internetových mapách kde "Lublanskú 6" ukazuje hneď pri metre IP Pavlova, no v realite je to až na križovatke s ulicou Wenzigova, pri parku Folimanka. A sú si toho dobre vedomí, pretože ten byt inzerujú ako "2min od metra IP Pavlova" hoci v skutočnosti to je 12 minút.
Druhá vec je, že podľa kontraktu podpísaného prostredníctvom webu flatio máte nárok na check-in už od 10 rána, no ich štadardný čas je 6 večer, lebo súvisle ten byt prenajímajú aj na AirBnB, tak sa to snažia synchronizovať. Keď ich s tým konfrontujete tak vám neodpisujú, až kým s tým nekontaktujete podporu Flatio. Potom sa tvária že to bolo "nedorozumenie".
A za tretie. Telefón na vás síce majú, ale spoliehajú sa na to, že vám nechajú odkaz v správe tu na portáli Flatio, kde to bežný pracujúci zaneprázdnený človek absolútne nekontroluje a potom sa vám stave že keď ste doma o 7 večer vyzlečený s tým, že idete do sprchy tak si odrazu vlastným kľúčom odomknú dvere a nakráčajú vám do izby dvaja cudzinci ktorí ani nevedia po česky, a pozerajú sa na vás ako vyjavení, že "prišli sme nastavovať internet". Žiadne klopanie, ani zvonenie, drzo si hneď odomknú a vbehnú vám dnu. Grcám z takej úrovne ubytovacích služieb.
Nehovoriac o tom, že ten byt je v dezolátnom stave, za posteľou špina a prach a na dlaždici ktorá pri vani drží iba na dobré slovo som si skoro rozrezal nohu. Hanba! A televízia je samozrejme v ruskom jazyku ku ktorej je ovládač na ktorom funguje iba hlasitosť. Hrozná skúsenosť, nikdy viac!
Many of our important belongings were destroyed by the mould including expensive artwork and clothes. The landlord did not offer to pay for any of the damage, even when we asked for it.
Further, there was a huge hole in the wall and other major issues with the apartment that were only visible after we checked in. They did not communicate these issues before.
Money grabbers. Please avoid AT ALL COSTS.
As well as this there is no oven, just a microwave grill combo which is fine for short stays but awkward when you want to cook a lot of meals at home.
Finally, there were a few maintenance issues in the apartment. The toilet seat was broken and the shower drained was blocked. When I opened the drain to try to unblock it I could tell it had not been cleaned in a long time.
Overall the apartment is beautifully decorated and in a central location so I think it would be better for a long weekend or short holiday where good internet isn't required. Luisa was also very good with comms, but perhaps should reconsider her property manager!
HOST'S REPLY:
Thank you very much for your feedback, this is much appreciated as this is the only way we can improve. Please note that the internet has been fully upgraded and the flat now has its own dedicated router. The internet now works perfectly and at a quick speed and will be suitable for those working from home. Again, thank you for bringing this to our attention.
Regarding the microwave oven, thank you - we will look into upgrading this.
The toilet seat has now been repaired and I have discussed a new and more rigorous cleaning routine with the property manager so that the drains and other elements are deep cleaned appropriately.
Thank you again for your review!
However, I did not have a good experience staying here. The apartment furnishings are not well maintained. When I arrived, the pillows, duvet, and mattress protector were YELLOW, as if they've never been cleaned or replaced. The sofa and arm chair have a musty smell from not being cleaned. The trash can, freezer door, toilet seat, and towel rack were broken when I arrived. The Feeling Inn team was responsive and replaced fixed/replaced most of these things. In the end, I felt like I was complaining too much, even though it was all valid.
However, that wasn't the end of the issues. This apartment is on the ground floor opening up to the street. A man had a key to the apartment and tried to enter at 10 p.m. on a rainy Saturday night. I told Feeling Inn about this and they said it wasn't anyone from their team. They had no idea who this could've been. As a woman traveling by herself, this was very unsettling. I wanted to cancel my lease early, but it was difficult to find other accommodation on short notice. So I requested that they change the lock and they did so without hesitation.
Overall, the Feeling Inn team are nice people, but I can't recommend staying at this apartment.
1.You have to pick up the keys from a different address. I asked to pick it at the place where the guest will stay and it was not possible.
2. It is an old building so it has typical old building smell
3. One of the surface on the stove did not work, walls had small holes in it, toilet seat was loose and ceiling above the shower corner looked like the neighbors were overflowing recently, also the drain was not clean
4. pans for frying are old and scratched and I am not sure if I saw a pot
5. the remote was quite annoying because it did not react well from most of angles
6. they write it is 2kk but it is actually more like 1 kk, there no doors in between the kitchen and bedroom
7. 30m2 is a really a small flat ( but the size is mentioned at the info )
8. the bed was strangely low
Good points
1.) The receptionist who gave us the key is nice and we did not have to wait
2.) It has washing machine - which lots of flats on flatio don't have
3.) if you are on a low budget the price is good compare to other flatio flats
4.) even the bed was low it is a double bed and looked quite comfortable
5.) TV was big enough to watch films comfortably
6.) The owner reacted quite fast, was polite and found a solution with us after the complains
7. If you don't plan a romantic trip or business trip and you care mostly about the price then the flat could be ok for you for a short stay
We had several problems during a short 3-week stay:
- The apartment was not clean when we checked in. The carpet that covers the living room had a lot of dirt in it, to the point we just preferred putting it aside. We could also see dirt in the corners of the apartment.
- The patio, which is supposed to be a major plus in this apartment was also noticeably dirty, with bird excrement stains on the floor, dirt around the corners, and cigarette buds in the planters.
- The washing machine was damaged before our arrival and we were not notified until the time of check-in (even though we had communicated with the landlord already). The landlord promised it would be replaced in a few days, but it took 2 weeks for it to be done (out of a 3-week stay) — the landlord just ignored our messages asking for updates in the meantime.
- When they installed a new washing machine, they didn't take away the old one, but rather just left it in front of the apartment door — so we had to literally tiptoe our way around it when going in and out of the apartment. Again, our complaints to the landlord about this issue went unanswered.
- The bathroom has absolutely no ventilation, as the bathroom extractor fan doesn't work.
Breakfast: every day exactly the same, no vegetables, no egs. No vege option.
Because of all these things, we decided that we wanted to put our 30 day notice in. The owner wrote me communicating that she saw this request but delayed the process by waiting to submit the inquiry with Flatio which delayed our depart date. We cleaned our flat for our check out date but it was not up to the owners standards so we communicated to we would pay her cleaning service 3 HOURS to clean it properly. Thinking that this would resolve the issue. I recieved a message from the owner about how unhappy she was with us and was sent photos of the apartment, including an image of the mop we were given to clean with. So we could at least agree that this mop was dirty - why was it given to us to clean the flat with? I was also told that a complaint would be made against to Flatio. Overall this was my worst experience in an accommodation while traveling. Not because the place wasn't clean, not because things didn't work correctly, but because the owner was so incredibly unpleasant to work with and I feel as if she look advantage of the fact that we were three young girls.
The apartment is not close to the public transportation
To be honest, my first impression was horrible. I didn’t had a wardrobe, no table and just a mattress, lying on the ground. The owner was very friendly and I had the chance to build my own bed.. He was kind and I got a wardrobe and a table as well, but I still can’t understand why it didn’t had any pieces of furnitures.. Well, the price performance ratio was not fair, but hopefully he took my words to heart and changed something!
Have lovely days in Budapest and hopefully you will find your dream location !
The flat is a converted garage, looks like a proper cave than a flat. The cold radiating from the wall even end of August. The furnitures are low quality.
The cooperation with the owner almost impossible.
The biggest problem was that the boiler had also not been cleaned for some time. This meant it emitted Carbon Monoxide. This was so serious that my partner had to spend the night in hospital with Carbon Monoxide poisoning. Linda claimed the boiler had been cleaned recently, however an independent engineer who came to repair it said the problem was the amount of dirt. I also watched him remove a huge amount of dust and dirt from inside the boiler and it also seemed to me that the boiler had not been cleaned for some time.
When we handed the apartment back we again tried to clean the flat as best as we could. However there are months of dirt which needs a full deep clean by a professional company with the correct machines and cleaning products. When Linda arrived for the handover she tried to complain that the flat wasn’t clean enough to give the deposit back. I was very surprised that after a Carbon Monoxide leak in her flat had resulted in someone being hospitalised, she was now complaining about a €50 deposit but eventually she seemed to accept that the flat was being handed back in a better condition that she had given it to us and she returned my deposit.
Overall I would advise people to think carefully. If you do decide to stay here, I strongly recommend you bring a Carbon Monoxide alarm with you. There is one in the flat but it has been triggered numerous times by the CO leaks in the bathroom and despite official guidance saying that a CO alarm should be replaced after it has been triggered, Linda chose to keep the old one in place. We ended up buying our own alarm but we took it with us when we left.
I have written to Flatio and asked them to undertake an inspection of this property before more people are allowed to live here. I hope this results in some changes, but the above is true as of September 2021. This is the first negative review I have ever written of a property and I don’t enjoy writing it but it is important that people are warned of the potential risks. To try to end on a positive note, I would say that Linda’s partner was very kind and polite throughout the rental process.
Rosario who let me into the flat, informed that the construction was only happening from Monday to Saturday, 8am-6pm. After demanding to cancel the contract which was for almost 5 weeks, I was told it was not possible and they wouldn't partially refund me.
On the last day, Rosario entered the flat without permission and told me to leave with no notice period. I had withheld the last weeks rent so I could get out of the contract, as I was getting very stressed out with everything going on.
These people at the Feeling Inn have zero empathy or consideration for their guests, and I cannot advise more against booking this apartment or using their services.
Obrigada, Sara Silva.
A chtěla jenom poznamenat ze chování majitelů v směru žen je neuvěřitelně nedůstojné . I když jsem přerušila časovou délku na dodání zbytkům peněz , stejně měla čas na přestěhování do jiného místa , a ještě aspoň den na vyřešení toho problému .nechat mně stát pod déšť není asi lidské .A to jde i o to že formální jsem noční klid ne přerušila .A chtěla by uvědomit ze musíte zjistit jeho právo na to že nesmí pronajímat tento prostor .
Přeju hezky den !
The listing also said "the bedroom has one comfortable double bed". This was only true after they replaced the bed with a new one, 1 week into my 2-week stay. The old bed had a mattress lying on a hard board that curved upwards at the ends, making it very uncomfortable to lie on.
BnBird were always friendly and polite in their responses. But I am frustrated that the flat didn't match the description, and I feel I overpaid for my stay.