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What is Rental Insurance - Powered by AXA and who can use it?

Who is Flatio's Rental Insurance for, and when can it be applied? See the basic information and a comparison with other platforms' coverages!

At Flatio, we want to offer the highest level of security and protection to the landlords who entrust us with their properties.

That is why we have partnered with AXA, a world-renowned French multinational insurance company, to offer our landlords a very competitive insurance plan called "Rental Insurance - Powered by AXA" which is a part of our StayProtection package.

Who can use Flatio's Rental Insurance?

We automatically apply this free Rental Insurance to all reservations that don't require a deposit (unless you disable the insurance option in your profile). This means that Rental Insurance can't be applied to reservations for which a deposit is required, because the deposit serves as a substitute coverage.

  • For listings outside Spain this means that if a landlord requires a deposit for stays of 180 days or longer, the Rental Insurance can apply to reservations up to 180 days. For stays longer than 180 days, the landlord is covered by the deposit itself, therefore the insurance can’t be applied.
  • For listings in Spain, where the deposit is set regardless of the reservation length due to legal regulations in certain regions, this means that the Rental Insurance can be applied only if no deposit is required.

What does Rental Insurance cover?

Rental Insurance covers damage that occurs within the rented property. Please note that it is not a substitute for property insurance - you can see how different insurance plans work together in this article.

Our Rental Insurance provides coverage for various aspects. These include property damage, loss of future income, and damage caused to others. The insurance also covers assistance services such as pest control, repair of household appliances, or even IT assistance. Legal protection and a 24/7 online support is also included.

Please note that in each case, certain conditions may apply to the insurance coverage. To learn more about what is and isn't covered by Rental Insurance, please visit this page.

How does Flatio's Rental Insurance compare to similar insurance plans?

In this table you can see how our Rental Insurance compares to plans offered by other major rental housing platforms as of March 2023. 

Flatio Competitors' insurance***
Liability insurance (20 000 EUR*)
Property damage
Dog/cat damages
Damage caused to another person
Loss of income**
Insurance of assistance services (500 EUR*)
Disrepair
Extermination, pest control, and disinfection
Door and lock jamming
Repair of household appliances
IT assistance (2 x 60-minute consultation)
Legal protection insurance (1000 EUR*)
Case settlement within max. 30 days
24/7 online support

* The amount indicated is for 1 lease agreement.

** This coverage applies only when the landlord is unable to accommodate a new tenant due to damage caused by the previous tenant and does not cover unpaid rents. Loss of income is limited to the equivalent of two months' rent.

*** The comparison is based on data from leading competitor platforms as of March 2023. For further information regarding specific details, limitations, and exceptions, please review the General Insurance Policy.

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