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Help Center Help for landlords How Flatio works and why it pays off
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Help for landlords

How Flatio works and why it pays off

Are my real estate and money safe on Flatio?
Flatio has precautions in place to protect your property and your payments. First rent Can I receive the first rent even if the tenant doesn’t move…
Are Flatio rentals regulated?
They are in the sense that you must pay tax on your rental payments. Each country has different rules regarding the taxation of rental properties. In…
Can a tenant visit a flat listed on Flatio in person?
Flatio’s virtual tours replace the traditional personal tours for potential tenants. We offer a photo service and, in addition to still photographs,…
How much can I earn from renting my property via Flatio?
Earnings through Flatio depend on a large number of factors (especially the type of flat you are listing, your settings on the Flatio, the amount of…
It is possible to contact Flatio’s customer service via WhatsApp as well?
Yes, it is! Besides contacting us via phone or email (both of which are listed on this website), you can also reach us via WhatsApp. How to go about…
When can a landlord ask Flatio for help?
Although Flatio is an online service that emphasizes independence and the ability to solve everything through your computer, laptop, tablet or…
Are tenants verified?
When potential tenants sign up for Flatio, they are encouraged to include as much information about themselves as they can, including the reason they…
Who is a typical Flatio tenant?
There are many reasons people seek out rentals for the duration of a month to a year. We are privileged to have many different types of clients. For…
How does the signing of the lease agreement work?
After the landlord accepts a reservation request, the potential tenant signs a lease agreement online. This is one of the three steps of the process…
How quickly will I get a tenant after my property listing goes live?
If your property is attractive, in a good location and has a reasonable price, it is highly likely that you will receive your first reservation…
Gabriela from helpdesk
We recommend you only communicate via the Flatio system to avoid any future problems or misunderstandings.
Who is responsible for meeting the conditions described in the lease agreement?
The lease agreement is a document signed by you and the tenant (lessee). Therefore, both contracting parties are liable for the fulfillment of the…
Can I combine Flatio rentals with short-term rentals?
Of course! Many Flatio landlords choose to do this to maximize occupancy. The combination of medium- and short-term rentals can provide you with…
What occupancy rate will my properties typically achieve on Flatio?
Answering this question is not easy at all, because it depends on the housing offered and on your settings in My Rentals. In general, however, the…
Are Flatio listings exclusive or can I also list my property elsewhere?
While we believe that you’ll find your dream tenants through Flatio (and since our service brings more benefits to landlords than other solutions on…
What are the benefits for tenants who rent via Flatio?
Although we cannot speak for all our tenants, we know from feedback that they appreciate: Fully equipped housing with internet access without having…
How much does it cost to advertise on Flatio?
Flatio has been, is, and will always be free! By signing up and submitting a property listing to our portal, you do not commit to anything. You can…
How does Flatio work?
Flatio is the clever way to rent. We use our online platform to connect tenants with properties that are available for stays from one month to one…
What are the benefits of renting my property via Flatio?
When you rent via Flatio, you will be connected with tenants who are interested in high-demand medium-term housing, which in practice means bookings…
Will landlords have any gaps between rentals?
Yes, typically there may be several times during the year between one tenant moving out and another moving in. Listings that have the most demand are…
If I rent with Flatio, is there a rental contract?
Flatio is proud to facilitate simple, valid rental contracts for our tenant and landlord clients. Potential tenants must upload an identity document,…