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Help Center Help for Landlords How Flatio works and why it's worth working with us
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Help for Landlords
How Flatio works and why it's worth working with us How to start advertising on Flatio How to attract the tenants How to set prices Reservations Lease agreement Payments Move in and move out of tenant StayProtection for landlords Legislation Coronavirus vs. Flatio
Help for tenants
How Flatio works Reservation request Lease agreement Payments Move-in and move-out During the stay StayProtection for tenants Coronavirus vs. Flatio

Help for Landlords

How Flatio works and why it's worth working with us

How does Flatio work?
Why choose Flatio to advertise your properties? Check out the benefits of the platform and see how the whole process works! —
What are the advantages of renting out my property through Flatio?
What benefits and securities do you have available when renting your properties via Flatio? See the overview and comparison to other rental…
How much can I earn by renting my property through Flatio?
In this article, you can learn how to find out your possible earnings while renting via Flatio, with transparent calculations available.
How much does it cost to list my rental property on Flatio?
Curious how Flatio varies from other rental platforms? In this article, you can learn about our commission system and how it all works.
What is the commission fee and why should I pay it?
A small commission for our service is deducted from rental payments. Below, you can learn what services and securities you receive in exchange…
Can I list my property that is not in a destination displayed on Flatio?
Flatio is an international platform from all around the world. Not in your area? Check out how to change it and get more tenants for your…
Are Flatio listings exclusive or can I list my property on other platforms as well?
We don't limit your advertisements in any way. In this article, you can learn about Flatio's non-exclusivity regarding other rental platforms.…
Can I combine Flatio rentals with short-term rentals?
Is Flatio non-exclusive? What if you also want to do short-term rentals outside Flatio? Are there any automatic solutions? Find out in this…
Are Flatio rentals regulated?
What do Flatio's rental regulations focus on? How does the taxing work and what are the laws? Find out the basics in this article.
I have several accommodations for rent. Can I list them on Flatio at the same time?
Want to know how to add 15+ properties at once or how to fill out our bulk import table? This article explains all the details of the…
Are my property and money safe with Flatio?
Flatio covers you in many ways. In this article, you can read more about how we protect your properties, your money, and your peace of mind.
How soon will I get a tenant after my property listing is published?
Wonder how fast after publishing your listing you can receive your first booking or what factors affect it? Check out this article! …
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What occupancy rate do properties usually achieve on Flatio?
The occupancy rate depends on the attractiveness of your listing, with price being the most important factor. Find more guidance below.
Will there be gaps between leases?
Wonder if you could have your property unoccupied for a couple of days or how to minimize these situations? Check out our insights below.…
Who is a typical Flatio tenant?
Which tenant types does Flatio accommodate and what is their ratio? Check out our up-to-date information in this article! —
Are tenants on Flatio verified?
In this article, you can learn what methods Flatio uses to verify tenants who make a reservation request on any property listed on Flatio.
Does Flatio provide me with a lease agreement?
Curious how it works with lease agreements and how the leases are concluded? Check out this article, where you can also view the lease…
How does the lease signing process work on Flatio?
Wonder how the lease signing process works on Flatio for both contractual sides? Check out this article to learn all the details!
Who's responsible for complying with the terms and conditions described in the lease agreement?
Learn who signs the lease, who is responsible for fulfilling all given obligations, and what should be done if any rule gets broken. …
What are the benefits for tenants who rent through Flatio?
In this article, you can find out what tenants appreciate the most about Flatio, and why they often prefer Flatio before other rental…
When can a landlord ask Flatio for help?
Our Customer Care team is available every day. See what they can and cannot help you with, and learn in what cases they might get in touch…
How can I contact Flatio?
This article will tell you about the basic ways how to contact Flatio's Customer Care team, and directly guide you on the possible options.
It is possible to contact Flatio’s Customer Care team via WhatsApp as well?
Read this article to understand how our WhatsApp number works in detail, and to see the number you can use for WhatsApp chats with our support…
Have there been any scammer tenants on Flatio? How to recognize them and deal with them?
Read about Flatio's practices for avoiding scammer tenants, how you can recognize them yourself, and what can be done when you suspect a…
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