Verified by guest
This badge is awarded to listings where the previous guest(s) experienced a smooth move-in and move-out, as evidenced by either a positive review or no bad review from them, indicating a smooth handover of the rental unit to the host.
StayProtection
StayProtection for Guests is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
StayProtection + Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Flatio holds your money until you move in. The host is paid after your move-in day, not before.
Within the meaning of Act No. 101/2000 Coll., as amended (the "Data Protection Act") and the EU General Data Protection Regulation Nr. 2016/679, I hereby consent to the processing of my personal data (first and last name, date of birth, place of permanent residence, contact address, phone number, e-mail and other data from my profile (text fields Introducing to guests and Hobbies) by Flatio, s.r.o., ID 03888703, seat Dominikánské náměstí 18/5, 602 00 Brno, Czech Republic. I specifically agree with the way in which my data is being collected, stored, and used, for the purpose of future-making lease contracts thought the application FLATIO®. I give this consent for 10 years.
Legal instruction:
This is to advise you that the data which you make available will be processed only for the reason mentioned above. You are providing your personal data on a voluntary basis and consent to the processing of personal data may be withdrawn at any time without giving any reason. Contact details of the administrator are Dominikánské nám. 187/5, 602 00 Brno, e-mail: [email protected], phone: +1 (845) 393-3788. You can find all the information about the protection of personal data here.
Your stay in this accommodation will be covered by our StayProtection package with Stay Benefits included! Read more
On Flatio since March 2024
## Space
This flat is ideal for 4 people but can accommodate up to 6 guests (sofa bed on request). It is on the 11th and top floor with a lift.
ULTRA-FAST Wi-Fi throughout the flat.
FREE, SECURE unallocated parking space within the residential grounds.
LIVING AREA:
- The flat has an entrance leading directly into the light-filled living area
- A functional open-plan kitchen with everything you need (fridge, hob, extractor hood, dishwasher, kettle, Nespresso coffee machine, toaster and washing machine)
- The lounge area has a comfortable sofa and a large TV with a connected set-top box
BEDROOMS 1 and 2:
- Both bedrooms are furnished with a 140 cm x 200 cm double bed, a desk and a comfortable chair, and a large cupboard/wardrobe
SHOWER ROOM:
- A renovated, functional shower room with a lovely shower
TOILET:
- Private WC
To ensure your stay is as comfortable as possible, we provide:
- bed linen (not changed during your stay)
- towels and bath mats (not changed during your stay)
- a tea towel (not changed during your stay)
- hand soap (welcome kit for the first night only, not replenished during your stay)
- tea and coffee (welcome kit for the first night only, not replenished during your stay)
- cooking basics: salt, pepper, etc. (not replenished during your stay)
We recommend bringing your own supplies (soap, shampoo, coffee, etc.) if you are staying several days.
We ALWAYS carry out a thorough deep clean of the flat to ensure your comfort and peace of mind. Cleaning is carried out by a specialised cleaning company.
We kindly ask you in advance to keep the premises in perfect condition. We will not hesitate to ask for compensation if we notice the slightest damage to the property. The property is non-smoking, vaping is prohibited, and no parties or disturbances are allowed. A €300 smoke-removal charge will be applied automatically.
Check-in is possible from 4 pm. Feel free to contact us with any special requests. Check-out must be before 10 am.
Early check-in is possible if you contact us 24 to 48 hours before your arrival, subject to availability and our cleaning partner's schedule.
Rates: 3 pm: €15, 2 pm: €20, 1 pm: €30, 12 pm: €40, earlier on request.
Late check-out is possible if you contact us 24 to 48 hours before your departure, subject to availability and our cleaning partner's schedule.
Rates: 11 am: €20, 12 pm: €30, 1 pm: €40, 2 pm: €50, later on request.
We are Hoosteez, a concierge company operating in Lyon and the surrounding area. We are already looking forward to welcoming you!
## Access
Guests have access to the entire home.
## Interaction
We are available to chat on the Airbnb platform before, during and after your stay if needed – don't hesitate.
## Neighborhood
The property is in the heart of Villeurbanne, ideally located between République and Gratte-Ciel metro stations, very close to the main roads and the Laurent Bonnevay ring road – Astroballe (basketball). A very residential, quiet, family-friendly neighbourhood.
Pedestrians access the flat through a secure electric gate. If you are travelling by car, you can park within the residential grounds via an electric gate.
Just a few minutes' walk away:
- 5 minutes from République and Gratte-Ciel metro stations
- 7 minutes from the C26 bus
- 5 minutes from Gratte-Ciel
- 13/18 minutes from the Presqu'île
Very close to public transport (bus and tram), you can easily get around on foot.
## Transit
If you are driving around Lyon or Villeurbanne, parking spaces are paid during the day but free in the evenings from 7 pm and on Sundays.
## Notes
Once our team has confirmed your booking, we will send you an Ava link giving you access to all the instructions for the property.
Check-in is self-service with a key box. The same applies to check-out. Only one set of keys will be provided for the entire duration of your stay.
The parking space within the residential grounds is unallocated (no private, marked area).
Please note: since the photos were taken, some items in the flat may have changed or become worn.
We can provide a travel cot for the entire duration of your stay for an extra €25 (we do not provide bed linen or a mattress).
We can provide a high chair for the entire duration of your stay for an extra €25.
Or both for an extra €35.
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On Flatio since March 2024
Delighted, we are Guillaume & Augustine :) We manage accommodations with Hoosteez, our family concierge service to allow you to spend a stay in peace by being pampered. Our only goal is to make you have the best possible stay. Entrust us with your apartment, we will take care of it! Looking forward to welcoming you/meeting you!
You can cancel the booking for free within 14 days before moving. Read more detailed cancelation policy.
5 days
unlimited
Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the host and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the host can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
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Browse all apartments in VilleurbanneIf you cancel your booking 14 days or more before the move-in date, you’ll get a refund of the entire first rent.
If you cancel your booking up to 7 days before the move-in date, you’ll get a refund of half of the first rent.
If you cancel your booking less than 6 days before the move-in date, you won’t get a refund of the first rent.
The service fee is always refundable.
If you send a message to Flatio's Support Team requesting cancelation of the booking ("termination from the start date") within 48 hours after the lease agreement becomes valid, you're entitled to get back all the money you paid for the service fee.
After 48 hours, you're entitled to a refund of the service fee in the form of a "voucher" equal to the amount of the service fee you paid. The voucher can be used for your next booking and is valid for 12 months. If the service fee for your next booking is lower than the voucher amount, we'll issue you a new voucher for the remaining amount, valid for 12 months.
Read more about the cancelation policy on Flatio in our help center.
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