Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
O apartamento tem um kit inicial de papel higiénico, sabonete e champô, detergentes para máquina de louça e roupa, e sacos do lixo.
O hóspede é responsável por comprar após terminar o que é oferecido e repor de acordo com as suas necessidades.
The apartment has a starter kit of toilet paper, soap and shampoo, dishwasher and laundry detergents, and garbage bags.
Guests are responsible for buying what is provided and replenishing it according to their needs.
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⚠️ Por favor, tenha em conta que devolver as chaves no momento do check-out é crucial. Não o fazer resultará numa cobrança imediata de € 300 pela substituição urgente do cacifo. Não podemos comprometer a segurança dos nossos hóspedes, dos nossos vizinhos e do nosso apartamento ao permitir que as chaves permaneçam desaparecidas ou na posse de indivíduos não autorizados.
🛬 & 🛫 **Horários de Check-in e Check-out **:
O nosso horário padrão de check-in é às 16h ou mais tarde. Sabemos que isto pode ser inconveniente para chegadas antecipadas, mas é essencial para manter o nosso compromisso com a limpeza e segurança.
Pelo mesmo motivo, o nosso horário de check-out padrão é até às 10:00, pois exigimos este tempo para garantir uma limpeza completa entre os hóspedes.
🧹🧽 Os nossos rigorosos protocolos de higienização exigem desta vez.
Os armários🛅 de bagagem estão disponíveis nas proximidades, se necessário.
®️ ** Registo de Hóspedes **:
Todos os hóspedes que ficarem connosco devem preencher o boletim de alojamento obrigatório. Apenas os hóspedes anunciados neste formulário e na Airbnb têm permissão para entrar ou ficar no apartamento.
👽 ** Não são permitidas reservas de terceiros **:
No caso de uma reserva de Terceiros, o acesso ao apartamento não será fornecido e a Airbnb aplicará a política de cancelamento no momento do cancelamento.
🛏️🧺 **Berço e Roupa de cama extra **:
Se precisar de um berço ou roupa de cama extra durante a sua estadia, informe-nos durante o processo de reserva para que possamos fornecê-lo - o custo da roupa de cama extra ou do berço é de 25 €, pago à chegada.
NOTA:
** Uso da Cama Extra:**
Se reservar para 2 hóspedes, mas pretender usar mais de 1 cama, informe-nos durante o processo de reserva para que possamos fornecer a roupa de cama necessária - o custo dos lençóis extra para uma cama adicional é de 25 €, pago à chegada.
Caso contrário, assumiremos que são um casal e que serão preparados lençóis para uma cama.
O mesmo se aplica ao sofá-cama na sala de estar.
🚭 **Proibido Fumar**:
É estritamente proibido fumar dentro do apartamento e do edifício.
🤫 ** Horário de Descanso **:
Respeite as horas de silêncio entre as 22h e as 9h.
🧴🧻 **Comodidades e Consumíveis**:
Os hóspedes podem esperar encontrar no apartamento o equipamento, as comodidades e os consumíveis mencionados no anúncio. Por favor, traga quaisquer consumíveis adicionais que achar que vai precisar e não está anunciado. Por exemplo: cápsulas de café (modelo Pingo Doce).
📑 ** Boletim de Alojamento **:
É obrigatório preencher o "Boletim de Alojamento" antes do check-in. Este formulário é crucial para organizar os detalhes da sua estadia e conceder acesso ao apartamento.
🪪✍️ ** Contrato de Reserva **:
Dentro de 24h após o check-in, todos os hóspedes devem assinar e submeter o contrato de reserva após inspecionar a propriedade.
🎉🚫 **Proibido Festas ou Hóspedes Extra **:
Sob nenhuma circunstância são permitidas festas ou hóspedes adicionais.
🧼🔌 ** Manutenção do Apartamento **:
Antes de sair do apartamento, por favor desligue todos os dispositivos eletrónicos e a gás, feche as janelas e portas, retire o lixo e deixe o apartamento arrumado.
🚭 Fumar ou eliminar o cigarro no interior implicará uma taxa de limpeza extra de 200 €.
🅿️👶🧓🏻 **Acessibilidade**:
Por favor, tenha em atenção que a nossa propriedade é um segundo andar sem elevador. Estas escadas podem não ser adequadas para hóspedes com desafios de mobilidade ou que transportam carrinhos de bebé para crianças. Por favor, considere isto ao fazer a sua reserva para garantir que o alojamento atende às suas necessidades.
📏 **Conformidade**:
O não cumprimento destas regras pode resultar na expulsão do apartamento sem reembolso.
📖 **A sua responsabilidade de reserva **:
Pedimos gentilmente a todos os hóspedes que leiam e compreendam cuidadosamente estas regras da casa, assim como o nosso anúncio, antes de fazerem uma reserva. Fazer isso garante uma estadia tranquila e agradável para todos.
📞 Se alguma coisa exigir esclarecimentos ou se tiver algum problema durante a sua estadia, não hesite em contactar-nos.
Estas regras e esclarecimentos estão em vigor para garantir que todos os hóspedes têm acesso às comodidades e condições anunciadas. Agradecemos a sua colaboração para tornar a sua estadia confortável e segura e em ajudar-nos a manter uma transição tranquila para a chegada dos próximos hóspedes. 🙏
⚠️ Please note that returning the keys at the time of check-out is crucial. Failure to do so will result in an immediate charge of €300 for the urgent replacement of the locker. We cannot compromise the safety of our guests, our neighbors and our apartment by allowing keys to remain missing or in the possession of unauthorized individuals.
🛬 & 🛫 **Check-in and Check-out times **:
Our standard check-in time is 4pm or later. We know this can be inconvenient for early arrivals, but it is essential to maintain our commitment to cleanliness and safety.
For the same reason, our standard check-out time is until 10:00, as we require this time to ensure thorough cleaning between guests.
🧹🧽 Our strict sanitization protocols require this time.
Luggage lockers🛅 are available nearby if needed.
®️ ** Guest Registration **:
All guests staying with us must complete the mandatory accommodation form. Only guests advertised on this form and on Airbnb are allowed to enter or stay in the apartment.
👽 ** Third-party bookings are not permitted **:
In the event of a Third Party booking, access to the apartment will not be provided and Airbnb will apply the cancellation policy at the time of cancellation.
🛏️🧺 **Extra crib and bed linen **:
If you require a crib or extra bedding during your stay, please let us know during the booking process so that we can provide it - the cost of the extra bedding or crib is €25, payable on arrival.
NOTE:
** Use of Extra Bed:**
If you book for 2 guests but wish to use more than 1 bed, please inform us during the booking process so that we can provide the necessary bed linen - the cost of extra sheets for an additional bed is €25, payable on arrival.
Otherwise, we will assume you are a couple and sheets will be prepared for one bed.
The same applies to the sofa bed in the living room.
🚭 **No Smoking**:
Smoking is strictly prohibited inside the apartment and the building.
rest Hours **:
Please respect the quiet hours between 10pm and 9am.
🧴🧻 **Commodities and Consumables**:
Guests can expect to find the equipment, amenities and consumables mentioned in the advertisement in the apartment. Please bring any additional consumables that you think you will need and are not advertised. For example: coffee capsules (Pingo Doce model).
📑 ** Accommodation Bulletin **:
It is compulsory to fill in the "Accommodation Form" before check-in. This form is crucial for organizing the details of your stay and granting access to the apartment.
🪪✍️ ** Reservation Contract **:
Within 24h of check-in, all guests must sign and submit the reservation contract after inspecting the property.
🎉🚫 **No Parties or Extra Guests **:
Under no circumstances are parties or extra guests allowed.
🧼🔌 **Apartment Maintenance **:
Before leaving the apartment, please turn off all electronic and gas devices, close the windows and doors, take out the garbage and leave the apartment tidy.
smoking or disposing of cigarettes inside will incur an extra cleaning fee of €200.
🅿️👶🧓🏻 **Accessibility**:
Please note that our property is a second floor with no elevator. These stairs may not be suitable for guests with mobility challenges or those carrying children's baby carriages. Please consider this when making your reservation to ensure that the accommodation meets your needs.
📏 **Compliance**:
Failure to comply with these rules may result in eviction from the apartment without refund.
📖 **Your booking responsibility **:
We kindly ask all guests to carefully read and understand these house rules, as well as our advertisement, before making a booking. Doing so ensures a peaceful and enjoyable stay for everyone.
📞 If anything requires clarification or if you have any problems during your stay, please do not hesitate to contact us.
These rules and clarifications are in place to ensure that all guests have access to the amenities and conditions advertised. We appreciate your collaboration in making your stay comfortable and safe and in helping us maintain a smooth transition for the arrival of the next guests. 🙏
Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Carla usually responds to messages within 4 hours .
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the host and ask them if they're willing to give you a personal tour of the rental unit.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the host can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).