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Help for tenants

How does Flatio work?

How long lease can I find via Flatio?
Flatio focuses mainly on medium-term housing which lasts between 1 to 12 months. The shortest possible lease length is 14 days and the maximum lease…
How do I know if the chosen apartment is available?
You can easily find out the availability of an apartment from the offer detail - if you will be able to select the required date range in the…
Can I personally visit the chosen apartment before moving in?
Forget personal visits! We’re trying to be modern in Flatio and since we are aware of the time value, you will find on our portal a virtual tour…
Do I have to pay deposit or any extra fees on Flatio?
We want to be extremely fair and transparent at Flatio. By filling in the Move in and Move out fields in the reservation request section in an offer…
What do I need to do to move into a chosen apartment?
Basically it is simple. Everything begins with the creation of a reservation request, which let the landlord know that you are interested in his…
Can I contact the landlord before I make a reservation request?
We do not publish contact details of the landlords, but you have the possibility to contact them directly via the offer detail and ask for…
Does the rental price change according to the length of the lease?
Every landlord has the ability to set the different prices for different periods of time as well as different prices according to the length of stay,…
Anabela from marketing
Use your personal contacts (email and phone number) when signing up for Flatio. That way we can alert you right away to any important news from Flatio.
Are apartments at Flatio furnished?
Yes! Fully furnished housing is one of the standards we want at Flatio. You will definitely not find unfurnished flats with us, so you do not have to…
Are rentals via Flatio safe?
Yes! When deciding which housing you would like to book, you can take into account existing reviews from the real tenants available in the landlords'…
Can I read the lease agreement before I sign it?
Yes, a sample lease agreement is available in the detail of each offer, specifically you can also view it through this link. The lease agreement is…
What if I find out that the apartment does not correspond to the description when I move in?
We also thought about that and our lease agreements are ready for these situations. If you find out that the accommodation does not correspond to the…
What is included in the rental price?
We try to cover the maximum possible amount of information in every offer detail, from the high-quality photographs to an individual description of…
How many people can live in the apartment?
Rent prices are set according to the maximum number of people that can live in an apartment and which is mentioned in every offer detail. It doesn’t…